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SpiteNET Email Contact addresses


Want a prompt reply to your email question? Then follow these guidelines: Email Help

Please check the Online Help pages below first.
If your question isn't answered, click on the email address for that area.

Include an appropriate subject line in any email you send. Emails without subjects or vague subjects (i.e. Hi!) are deleted unread. Sorry, but I'm overwhelmed with spam.

Online Help Page EMAIL contact addresses:
Technical Support Support@spitenet.com  
Be sure to include which software you are writing about in your email and please include the version number.

Registration Issues

For general questions about registrations and orders.

Registration@spitenet.com
If you have just ordered a registration code, remember it can take 24-48 hours for it to be filled.
Be sure to mention which software program you are writing about and the email subject: Registration_Question
Lost Registration
Include your registered name and postal address, as well as the name of the product you purchased.

Registration@spitenet.com  
Be sure to mention which software program you lost your registration code for and the email subject: Lost_Registration

Change of Email Address
Please include the name you have registered the software to, your postal address, the old email address and the new one.

Registration@spitenet.com  
Please include which software you are registered for and the email subject Email_Change

The Tao of Spite

Who or What is Spite?

General email: Fan mail, suggestions

Spite@spitenet.com


      


Want a prompt reply to your email question? Then follow these guidelines:

1) Include an appropriate subject line in any email you send. Emails without subjects or vague subjects (i.e. Hi!) are deleted unread. Sorry, but I'm overwhelmed with spam.

2) Send it to the appropriate email address (see table above). Support@spitenet.com is for technical support relating to the software. Registration@spitenet.com is well, for registration questions.

3) If you get an answer to your email, and you reply to our reply, quote back the email in its entirety. You aren't the only person writing and we won't remember what you wrote about previously. If your email program doesn't do this automatically, select the entire email, click the Reply button, and begin writing your response at the top.

4) Although we've experienced amazing flashes of psychic abilities in the past, don't count on it happening while trying to understand your email. If you are experiencing a technical problem, explain it in detail. If it's answered on the Support page, you'll be directed to go there and read it.

5) And last but not least... remember that we cannot answer your email if you've got your email preferences set to block!
Permit email from: (domain) spitenet.com

Basic email tips and etiquette:

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SpiteNET Email Tips

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